Retail Training

certificate II Retail Services
SIR20216 - Certificate II in Retail Services
The retail industry is the largest employer in Australia with around 12% of the workforce employed in the various sectors. Career prospects in the retail industry are unlimited for individuals who have excellent product knowledge combined with an ability to provide outstanding customer service.
This qualification is the standard entry level for individuals desiring to establish a career in the retail industry. It is designed to provide individuals with skills and knowledge to be competent in a variety of activities and functions requiring basic retail operational knowledge and practical skills in a defined context.
This qualification is suitable for an Australian apprenticeship pathway.
Ask our training team about your eligibility for course funding or a payment plan.
Click Here to see Upcoming Retail Courses
Related jobs:
  • Sales assistant
  • Customer service representative
  • Crew member
  • Checkout operator

Certificate III in Retail
SIR30216 - Certificate III in RetailĀ 
The retail industry in Australia is the largest employer of women and the second largest employer of men. Career prospects in the retail industry are unlimited for individuals who have excellent product knowledge combined with an ability to provide outstanding customer service.
This course will provide you with training and industry experience, and prepare you to undertake supervisory roles in a variety of retail settings. This course will broaden and deepen existing retail knowledge and expertise, upon completion you will be prepared to take responsibility for coordinating/supervising the work of others as you begin taking on more responsibility in a retail environment.
This qualification is suitable for an Australian apprenticeship pathway.
Ask our training team about your eligibility for course funding or a payment plan.
Click Here to see Upcoming Retail Courses
Related jobs:
  • Sales assistant
  • Customer service representative
  • Crew leader
  • Shift manager
  • Team leader
  • Department manager
  • Assistant store manager
  • Checkout supervisor
  • Merchandise co-ordinator